The website at www.marosejewellery.com (“the Website”) is managed by Marose Jewels Ltd, located at 166 College Road, Harrow. HA1 1BH (“we” or “us”). Marose Jewels Ltd acts as the ‘controller’ of the personal data you provide to us.

Data Collection

We collect basic personal information from you, which does not include any special categories of data or location-based information. This information includes your name, email address, postal address, phone number, how you heard about us, and details of your enquiry when you email us, make a purchase, or contact us via the Website. We use this data to respond to your enquiries, process purchases, send you information about us or the Website, and address any queries you might have.

Cookies

When you log on to our site, we set a temporary cookie to check if your browser accepts cookies. This cookie does not store any personal data and is removed when you close your browser.

Interest-Based Advertising and Google Analytics

We use Google Analytics and third-party audience data such as age, gender, and interests to better understand our customers’ behaviours. We collaborate with companies that collect information on your online activities to provide advertisements tailored to your interests. These companies use automated technologies to gather data when you click on our ads, helping us track and manage the effectiveness of our marketing. This uses cookies to analyse user activity to improve the Website. We retain analytics data for 4 years.

We also use Google Analytics for re-marketing. You can opt out by using the tool provided by Google – Google optout tool or Google settings Ads.

Purpose of Data Collection

We require your basic personal information to fulfil the product you purchased in accordance with our overall contract. We do not collect any personal data from you that we do not need to provide and oversee this service.

Use of Your Data

All personal data we process is handled by our staff and [Your IT and Design Agency] in the UK. For IT hosting and maintenance purposes, this information is stored on servers within the European Union. No other third parties have access to your personal data unless the law allows them to do so. Payment information is managed by Shopify and PayPal, our payment providers. We do not store any card information.

Data Retention

We are required by UK tax law to keep your basic personal data (name, address, contact details) for at least 6 years, after which it will be destroyed. Information used for marketing purposes will be retained until you notify us that you no longer wish to receive this information.

Additional Uses of Your Data

We may use your name and email address to inform you of future offers and similar products. This information is not shared with third parties, and you can unsubscribe at any time via phone, email, or our website. If you prefer not to receive specific information, please inform us by emailing [Your Email Address].

Your Rights

If at any time you believe the information we hold is incorrect, you can request to see it and have it corrected or deleted. If you wish to make a complaint about how we handled your personal data, you can contact us to investigate the matter. Email [Your Email Address].

If you are not satisfied with our response or believe we are processing your personal data unlawfully, you can file a complaint with the Information Commissioner’s Office ICO.

Policy Changes

Any significant changes to how we use your data will be outlined in future versions of this privacy policy. Each time you visit the Website, you agree that the current privacy policy will apply to all information we hold about you.

Consent

By using the Website, you consent to our use of your information as described in this Privacy Policy and agree to its terms.